Can I use my own material for production?
Yes, customer can supply materials or other accessories and we will make a complete finished product for you.
What color can we print?Will the color fade?
You can choose any color from the Pantone color book. If you don’t have it, you can contact us, and I will send the electronic version to you. No, it won’t fade and can be washed with cold water. We use specialized advanced technique to print your logo by machine.
What are the materials and accessories can you choose?
There are polyester, nylon, pp, pv, cotton, silk materials for choosing. There are carabiner hooks, break-away buckle, D-ring, key-ring, metal hooks or plastic buckles ect. If you want special accessories, contact us please.
Can the logo or company name to be printed on the products or package?
Sure.Your logo or company name can be printed on your products as your request, even it’s pattern, words, website, etc.
What’s the package and delivery?
Bulk package or ordinary packing as your request.. The delivery time is about 7-12 days after confirming the samples (depend on the total quantity). Ship by DHL, UPS, FedEx, TNT, EMS , air or sea etc.
What is the payment terms for sample cost and order amount?
For sample, we accept the payment sent by West Union, Paypal. For orders, we can accept for Paypal, Western Union L/C and T/T.
How long and how to get sample from us?
1) If you need some sample to test, we can send you some stock samples for check. But the shipping cost on your account. 2) If you need to custom sample as per your request, please provide us PDF or AI for Making.You should pay for the transportation freight of samples and sample cost(while the sample cost can be refundable if order is confirmed). 3) Lead time for making sample:1-3 days 4) The transportation freight of samples: the freight depends on the weight and packing size and your area.
What’s the MOQ and the price?
Small quantity is possible for we are direct factory. The price depends on the material, size, craft, and quantity. The price will be cheaper if you need more. Feel free to contact us if you want to buy.
How to order?
Please place an order in our site or you can send us your purchase order by Email. We need to know the following information for your order: 1)Product information:Quantity,Specification(size ,material, color, logo and packing requirement), Artwork or Sample will be the best. 2) Delivery time required. 3) Shipping information:Company name,Address,Phone number,Destination seaport/airport.
Can QQPETS make design drawings for me? Is it free for design?
Yes,We can provide design services.We have more than 10 years experience and professional designers. We can design pet products with your own design it as your request for free.Yes. It’s free.